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PREMIERE LOUNGECentral is pleased to present Premiere Lounge, a complimentary service for our Central Card foundation members. Premiere Lounge is an exclusive facility for members to rest while shopping at the store. 1-2 guests are allowed per Cardholder according to respective branches' regulations (depending on the sizes of the rooms). Premiere Lounge service is offered at the following 10 branches: Chidlom, Lardprao, Pinklao, Bangna, Rama III, Silom Complex, Rangsit, Ramindra, Rama II, Phuket, Chaengwattana and Pattaya Beach.
FULL TAX INVOICE SERVICECustomers who want to obtain full tax invoices from purchases made at Central Department Store can do so by contacting the Customer Service Counter at all branches. For faster service on your future transactions, please give your telephone number/s to our Customer Service Representatives to be put in the system (at each branch). Full Tax Invoice Service is available for purchases made in our department store (except rental shops/B2S/Supersports/Power Buy/TOPS). Customers can obtain full tax invoices at the Customer Service Counter at every Central Department Store.
Terms and Conditions:
A full tax invoice can only be issued for purchases made at the department store on one day at one branch, except rental shops (customers can obtain full tax invoices for such purchases at rental shops).
MERCHANDISE TRANSFER SERVICEFree Merchandise Transfer Service is offered at every Central Store. If you cannot find the size of clothes you want or any merchandise is out of stock at the branch location you visit, Central is able to check the availability of the merchandise at other branch locations. Upon request, merchandise will be transferred for the customer within 3 days.
VAT REFUND FOR TOURISTA 7% VAT Refund can be claimed by tourists. Tourists will be able to present collected receipts and passport to obtain their VAT Refund Invoice at the Customer Service Counter at the respective branch of purchase.
Terms and Conditions:
VAT Refund Invoice can only be obtained when the total merchandise is valued at over 2,000 Baht and purchased within one day at a single branch location (the total purchase must be valued at over 5,000 Baht). To refund, please contact Customer Services Dept., every Central Store.
CENTRAL GIFT VOUCHER
CENTRALl GIFT CARD
THAI TICKETMAJOR Central provides ticket sales service for concerts, performances, and shows organized by both the public and private sectors. For more information, please contact the Customer Service Counter, Central Chidlom, Lardprao, Bangna.
CENTRAL CREDIT CARD PAYMENTCentral Cardholders can make payment at the Central Financial Center at Central Chidlom, Bangna, Phuket, and at the Customer Service Counter at every Central branch location.
| Other Services Provided for Central Credit Cardholders |
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Information inquiry. |
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Central Credit Card and Central Personal Loan membership information and application. |
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Changes in customer information / profile. |
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Report lost or stolen cards and cancellation service. |
LOST AND FOUND SERVICECustomers can report lost or stolen items at the Customer Service Counter at every Central Store and Zen. Our Lost and Found Service will work with related units to find and return belongings to their owners.
BANGKOK CITY MAPCentral provides maps and information on tourist sites and landmark locations in Bangkok for our Thai and international customers. We also offer tips and additional information for traveling in Bangkok upon request.
TOURIST PRIVILEGE CARD
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Tourists can easily obtain the Visitor Discount Cards. Simply bring your passports and fill up the form to receive your cards at the Customer Services, Cashier and Information Counter, every Central Store. |
BAG DEPOSIT/ DELIVERY SERVICE For your convenience in shopping at Central Department Store, we proudly introduce our reliable bag deposit service along with free delivery service to your vehicles.
HOME DELIVERY SERVICEYou Shop, We Drop. With Central Home Delivery, you can shop for whatever you need and leave the lifting to us your purchase delivered FREE from the store to your door! for minimum 5,000 Baht. purchase total within one day at a single branch
To request Central Home Delivery, just visit the Customer Service Counter or any Cashier Counter
at any Central Store
Remark: Subject to applicable installation fees.
BABY STROLLERBaby Strollers are available at Customer Services Counter, 1st, 2nd and 7th, Central Chidlom
Remarks: Please bring your current ID card.
WHEELCHAIR SERVICE Wheelchairs are available at Customer Services Counter at every Central Department Store.
Remarks: Please bring your current ID card.
FINANCIAL CENTERMake your life easier with our new "Counter Service" - The Payment feature lets you pay all your monthly bills (eg. Central Credit Card, Utilities, Mobile Phone, Cable TV, etc.).
@ every Central Store
Contact
Telephone Number / Location
SPECIAL SERVICE @ CUSTOMER SERVICE (4 BRANCHES)
CHIDLOM, LARDPRAO, BANGNA, AND PINKLAO
Contact Information/ Location:
Customer Service Counter at Central Chidlom (7th Fl.) 66 2793 7000-4
Customer Service Counter at Central Lardprao (2nd Fl.) 66 2541 1111 ext. 3117-8
Customer Service Counter at Central Bangna (3rd Fl.) 66 2361 1010 ext. 2324-5
Customer Service Counter at Central Pinklao (2nd Fl.) 66 2884 8000 ext. 2232, 2240
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