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Shipping Policy

Shipping fee
Delivery zone Order conditions Delivery charge
Bangkok Order ฿699 or more Free Delivery
Order below ฿699 Delivery fee ฿80
Other areas Order ฿1,000 or more Free Delivery
Order below ฿1,000 Delivery fee ฿100
Click & Collect
In-Store Pickup
At Central, Zen and Robinson
No Minimum Free Nationwide Delivery
Click & Collect
Pick up at other locations
Skybox@BTS
Order ฿699 or more Free Delivery
Order below ฿699 Delivery fee ฿80
Remark: Bulky or heavy items may be subject to delivery surcharge. Additional information can be found on the item page.

• How to use Click & Collect service Click

Period of delivery service
Location Period of delivery
Bangkok Item(s) will be shipped to customers within next 2-3 working days, if the order is completed before 5 p.m.

Remark : If you order between 5 p.m. on Saturday through Sunday, the item(s) will be shipped by Wednesday onwards.
Other areas Item(s) will be shipped to customers within next 2-5 working days, if the order is completed before 5 p.m.
**Remote areas and special areas will take extra 2-3 working days
  • Remark :
    • - Certain items may require time to be assembled , therefore delaying the delivery period.
    • - Certain items will be shipped directly by Powerbuy

Delivery Areas
Bangkok Bangkok
Other provinces Amnat Charoen, Ang Thong, BuengKan, Buriram, Chainat, Chiyaphum, Chantaburi, Chiang Mai, Chaing Rai, Chumphon, Kalasin, KamphaengPhet, Kanchanaburi, Khonkhen, Krabi, Lampang, Lamphun, Loei, Lobburi, Mae Hong Son, Mahasakham, Mukdahan, Nakhon Nayok, Nakhon Phanom, Nakhon Ratchasima, Nakhon Sawan, Nakhonsi Thammarat, Nan, Nong Bua Lamphu, Nongkhai, Petchaburi, Phichit, Phitsanulok, Phrae, Phuket, Prachinburi, Prachuap Khiri Khun, Ranong, Ratchaburi, Roi Et, Sa kaeo, Sakon Nakhon, Saraburi, Satun, Sing Buri, Sisaket, Songkhla, Sukhothai, Suphanburi, Surat Thani, Surin, Tak, Trung, Trat, UbonRatchathani, Udonthani, UthaiTani,Uttaradit, Yasothon, Nonthaburi, Pathumthani, Nakhonphathom, Chonburi, Ayuttaya, Rayong, Chachengsao, Samutsakorn.
Remote areas Island
Special areas Narathiwat, Yala, Pattani

How to track your order
Customers are able to check and track their order status by
  1. Tracking your order via website Click Here
  2. Contacting Central Online Call Center on 0-2730-7777
  3. Emailing contact@central.co.th

Order Cancellation
Customers are able to cancel purchases before making payment through 2 channels;
  1. Central Online Call Center: 0-2730-7777
  2. Emailing contact@central.co.th
Central Online Shopping operated by COL Public Company Limited 24 Onnuch 66/1 Suan Luang Bangkok 10250 E-Commerce Registration Number : 0101552340014