All Central Chidlom Central Ladprao Central Bangna Central Pinklao Central Rama3
Central Silom Complex Central Future Park Rangsit Central Ramindra Central Kad Suan Kaew
Central Had Yai Central Rama2 Central Phuket Central Chaengwattana Central Pattaya Beach
When the total merchandise purchased within one day at a single branch location is valued at over 2,000 Baht (the total purchase must be valued at over 5,000 Baht), tourists can claim a 7% VAT Refund by presenting their collected receipts and passport to obtain a VAT Refund Invoice. To receive a refund at Central Chidlom, please contact the Customer Service Counter 7th fl. or the Gift Registry Counter 5th fl.
RETURN & EXCHANGE POLICY OF CENTRAL DEPARTMENT STORES
Central accepts exchanges and returns with the following conditions:
1. Keep all your receipt(s), sales slip(s), full tax refund paper(s), and/ or Exchange or Return/ Refund Card.
2. Merchandise returns or exchanges must be made within 14 days from the date of purchase.
3. Merchandise returned or exchanged must be in the same condition as at time of purchase.
4. Merchandise returns or exchanges can only be done at the branch of purchase.
5. Merchandise that cannot be returned or exchanged includes swimwear, lingerie, accessories, fashion jewelry, cosmetics & fragrances,
books & magazines, fabrics, and sale items.
6. Method of payment for returned merchandise shall be the same as on date of purchase. However, there might be some changes during
the promotional campaigns of the store.
HOME & HOTEL DELIVERY
You Shop, We Drop. With Central Home Delivery, you can shop for whatever you need and leave the lifting to us. Your purchases can be delivered FREE from the store to your door for purchases of10,000 Baht or more within one day at a single branch. To request Central Home Delivery at Central Chidlom, please contact any Cashier Counter or the Customer Service Counter 7th fl.
MERCHANDISE TRANSFER SERVICE
A Free Merchandise Transfer Service is offered at every Central Store. If you cannot find the size of clothes you want or if any merchandise is out of stock at the branch location you visit, Central is able to check the availability of the merchandise at other branch locations and upon request, merchandise will be transferred for the customer within 3 days. Please contact any Cashier Counter for more information.
Baby Strollers are available in all branches at the Customer Service Counter. At Central Chidlom, please contact Customer Service on the 7th fl. Remarks: Please bring your current ID card.
Wheel Chairs are available in all branches. Please contact the Customer Service Counter. At Central Chidlom, wheelchairs are available at the east wing door, Soi Chidlom and the west wing door, Soi Somkid and the Busarakam parking lot (Basement). Remarks: Please bring your current ID card.
CENTRAL GIFT VOUCHER
Whether it be for a birthday, an anniversary, or simply a token of gratitude, Central Gift Vouchers are the perfect gift to give to someone special. Central Gift Vouchers are available at three price values: 200 Baht, 300 Baht, and 500 Baht. With no expiration limit and thousands of top-quality products in our department stores and business units to choose from, Central Gift Vouchers are as good as cash. For additional information, please contact Customer Service Counter at any Central store.
CENTRAL GIFT CARD
This year, express your holiday wishes with a trendy and stylish pre-paid electronic gift card in 3 new designs and 3 special occasion message options: Best Wishes, Especially For You, and Happy Birthday. These cards are available in 1,000 / 1,500 / 2,000 / 3,000 Baht denominations. The pre-paid gift card is valid for 2 years from the date of purchase and can be used at any Central store, Supersports, Marks & Spencer, and Tops supermarket (only at Central Stores). Please contact the Customer Service Counter at any Central store.
THE 1 CARD
With The 1 Card, you can earn points at any of the 280 total locations across Thailand of the following Central Retail Corporation outlets: Central Department Store, ZEN Department Store, Robinson Department Store (except Nakorn–Srithammarath and Phuket branches), Power Buy, SuperSports, B2S, HomeWorks, and Office Depot.
TOURIST PRIVILEGE CARD
In order to promote the tourism industry in Thailand, Central is pleased to present a 5-70% discount to foreign tourists when they make purchases at any Central Store (conditions apply). Simply show your passport or ID card to the Information/Customer service/Cashier counter officers of any Central Store, and you will receive a Tourist Privilege Card.
WESTERN UNION MONEY TRANSFER SERVICE
The international money transfer service that assists you in sending money to your family and relatives back home, even in times of emergency such as baggage loss or accidents while traveling aboard that require fast cash. Western Union is the fastest and most reliable way of delivering money to your final destination almost anywhere in the world in just a few minutes. At Central Chidlom, please contact Western Union Counter on the 3rd fl. or contact the Call Center at 0 2101 8700
TAX INVOICE SERVICE
Customers can obtain full tax invoices from purchases made at Central Department Stores during one day at a single branch (except rental shops, B2S, Supersports, Power Buy, and at select TOPS where customers can obtain full tax invoices for such purchases at rental shops). Please contact Customer Service Counter at any Central store for more information. For faster service on your future transactions, please provide our Customer Service Representative with your telephone number so that it can be input into our system (at each branch). At Central Chidlom, this service available at the Customer Service Counter, 7th fl and at the Gift Registry Counter, 5th fl.
For your convenience when shopping at Central Department Stores, we proudly introduce our reliable bag deposit service that includes a free delivery service to your vehicle. At Central Chidlom, this service is available at the Gift Exchange Counter, Housewares Department, and at the front counter of the Premiere Lounge.
LOST & FOUND
Customers can report lost or stolen items at the Customer Service Counter at every Central Store. Our Lost & Found Service will work with related units to find and return belongings to their owners. At Central Chidlom, please contact the Customer Service Counter on the7th fl.
BANGKOK CITY MAP
Central provides maps and information on tourist sites and landmark locations throughout Bangkok for our Thai and international customers. We also offer tips and additional information for traveling in Bangkok upon request. At Chidlom, please contact the Information Counter 1st fl or the Customer Service Counter 7th fl.