Tax invoice (new request/follow up/edit/credit note)

 

Conditions for requesting a new tax invoice:

1.   I didn't select the option when placing the order.

2.  Issue only for stores that can provide a tax invoice

3.  In cases where customers did not request a tax invoice or requested it but did not receive it, customers can request a retroactive tax invoice only within the same year of purchase

 

In case of a lost tax invoice, the customer must file a police report before requesting a replacement tax invoice

 

The tax invoice can be tracked through the following three channels:

1.   Contact 1424, press 2

2. Contact Live Chat Support

3.  Contact via E-mail: contact@central.co.th

After the tax invoice tracking request has been submitted, you will be contacted within 48 hours

 

The process for requesting a credit note is as follows:

In cases where the items received are incomplete as per the order or the order has been canceled, you can contact 1425, press 2, to coordinate the request for a credit note.